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E-commerce business information

Operator identity and contact details published under Article 10 of Korea's Act on Consumer Protection in Electronic Commerce.

Effective
Last revised
Version
1.0
한국어로 읽기

To fill in before publishing

These statutory details are not final yet. Replace each placeholder with the real value before the documents are published.

  • {{사업자등록번호}}Business registration number

    The 10-digit number on the National Tax Service business registration certificate.

  • {{통신판매업신고번호}}Mail-order sales registration number

    The e-commerce (mail-order) registration number issued by the local district office.

  • {{대표자명}}Representative name

    The representative director named in the corporate registry.

  • {{개인정보보호책임자}}Privacy officer name and title

    Name and title of the officer designated under PIPA Article 31.

Operator identity

Disclosures required by Article 10(1)
  • Item
    Company name (Korean)
    Detail
    주식회사 바닐라엑스
  • Item
    Company name (English)
    Detail
    VanillaX Inc.
  • Item
    Representative
    Detail
    {{대표자명}}
  • Item
    Business registration number
    Detail
    {{사업자등록번호}}
  • Item
    Mail-order sales registration number
    Detail
    {{통신판매업신고번호}}
  • Item
    Registered address
    Detail
    Room 801, 8F Woochang Plaza, 295 Cheonho-daero, Dongdaemun-gu, Seoul, Republic of Korea
  • Item
    Phone
    Detail
    +82 10-4953-0235
  • Item
    Email
    Detail
    admin@vanillax.co
  • Item
    Service
    Detail
    Dodam AI (도담 AI)
  • Item
    Company website
    Detail
    www.vanillax.co
  • Item
    Existing service
    Detail
    www.dodamai.com

Hosting providers

Hosting and infrastructure
  • Layer
    Web application hosting
    Provider
    Vercel Inc.
    Location
    United States (global edge network)
  • Layer
    Database, authentication, file storage
    Provider
    Supabase Inc.
    Location
    Seoul region (ap-northeast-2), Republic of Korea
  • Layer
    Domain and email
    Provider
    Operated by the Company
    Location
    Republic of Korea

Support and dispute handling

Send questions about the service, billing, refunds or personal data to the contacts below. We reply with an outcome or a schedule within 7 business days of receipt.

Contacts
  • Topic
    Service and technical questions
    Owner
    Operations
    Contact
    admin@vanillax.co
    Response time
    First reply within 3 business days
  • Topic
    Billing and refunds
    Owner
    Operations
    Contact
    admin@vanillax.co
    Response time
    Acknowledged within 3 business days, resolved within 7
  • Topic
    Access, correction or deletion of personal data
    Owner
    Privacy officer {{개인정보보호책임자}}
    Contact
    admin@vanillax.co
    Response time
    Within 10 days of receipt
  • Topic
    Consumer complaints and disputes
    Owner
    Operations
    Contact
    admin@vanillax.co · +82 10-4953-0235
    Response time
    Within 7 business days

Disputes that cannot be settled with us may be referred to the Korea Consumer Agency (1372 in Korea, www.kca.go.kr) or the Electronic Commerce Mediation Committee (+82-1661-5714, www.ecmc.or.kr). For personal data, use the Personal Information Dispute Mediation Committee (+82-1833-6972, www.kopico.go.kr).

Related documents

The following also apply alongside this page: Terms of Service, Privacy Policy, Refund and Cancellation Policy, API Terms, Data Processing Addendum, and Copyright and trademark notices.

Revision history

  • Version 1.0First published

Read alongside

Other terms and policies that apply together with this document.

Questions

Send questions or correction requests about these documents to the address below. We reply within 3 business days.

admin@vanillax.co

VanillaX Inc. · Room 801, 8F Woochang Plaza, 295 Cheonho-daero, Dongdaemun-gu, Seoul, Republic of Korea